Hollis Select Board Transparency Archive

Bennet S. Flinner

Town of Hollis | Select Board Office Asst.

IT Coordinator, Website & Mail Server Mgr.

34 Town Farm Road | Hollis, ME 04042

Phone: 207.929.8552 x26 | [email protected]

From: RHR Smith & Company <[email protected]> Sent: Wednesday, July 1, 2026 12:01 PM To: [email protected] Subject: RHR Smith & Company July Newsletter

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July 2026 Newsletter

As we move through the heart of summer, we’re sharing updates, reminders, and helpful resources that may be valuable to you. Thank you for your continued partnership, and we wish you a safe and enjoyable month ahead!

What Does It Mean If You Received This Postcard?

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If you recently received our "Your Upload Folder Is Calling..." postcard, it's a friendly reminder that we're still waiting for documents needed to begin or continue your audit.

While the postcard is lighthearted, the message is important. Our audit schedule is carefully planned months in advance, and timely document submission is essential to keeping your engagement on schedule. Delays in receiving requested information can impact not only your audit timeline but also the scheduling of other client engagements throughout the year.

If you've already uploaded your files, thank you! If not, we encourage you to do so as soon as possible so we can move your audit forward without unnecessary delays.

If you need assistance accessing your secure upload folder, we are happy to help.

Tentative Onsite Dates: Why Are They Tentative?

Many of our clients have now received their tentative onsite audit dates. These dates are intended to help you plan ahead, but they remain tentative until we've received the requested documentation needed to complete our pre-audit work.

Our audit schedule is carefully coordinated months in advance, and timely document submission allows us to finalize schedules with confidence. When requested information is delayed, it can impact not only your engagement but also the scheduling of other audits throughout the season.

If you haven't already uploaded your requested documents, we encourage you to do so as soon as possible. Providing information promptly helps us confirm your onsite dates, keeps your audit on track, and allows our team to deliver the most efficient audit experience possible.

Manager Conversation Tip of the Month: Setting Expectations Early

One of the most common sources of workplace challenges is unclear or inconsistent expectations between managers and employees. When expectations are not clearly defined early, it can lead to misunderstandings around performance, communication, and accountability.

Taking time to set clear expectations at the start of an employment relationship, and revisiting them regularly, helps create a more productive and transparent working environment.

A few practical approaches include:

• Clearly define job responsibilities and success metrics during onboarding.

• Establish communication norms early, including response times, meeting cadence, and preferred communication channels.

• Address small concerns promptly rather than allowing them to escalate into larger performance issues.

• Document key conversations when expectations change or performance concerns are discussed.

• Schedule regular check-ins to ensure alignment between managers and employees.

Consistent, clear communication between managers and employees helps reduce confusion, improve performance outcomes, and build stronger working relationships over time.

IT Tip: Getting Around Safely on The web

When visiting a website you already know, it's safer to type the web address (URL) directly into your browser's address bar instead of searching for it on Google.

While search engines are convenient, the top result isn't always the legitimate website. Advertisements and malicious websites can sometimes appear above the official site, making it easier to accidentally click a fraudulent link.

For example, if you want to visit Amazon, type amazon.com directly into your browser rather than searching for "Amazon." This takes you straight to the official website and reduces the risk of landing on a fake or malicious page.

For websites you use regularly, such as your bank, payroll provider, or government agencies, consider bookmarking the official site in your browser. Using bookmarks or typing the URL directly is one of the simplest ways to protect yourself from phishing scams and fraudulent websites.

A few extra seconds can help keep your information secure.

New Faces at RHR!

Since our last employee update in June, we've welcomed talented professionals to the team. Here's a quick introduction:

David Eichler - Intellectual Resources Coordinator

Tiffany Avery - Staff Auditor

Domenic Concessi - Intern

Emily Garneau - Intern

Yvette Petralla - Intern

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Contact Update

We would like to inform you that effective immediately, [email protected]?subject= Sara Rouelle will be your primary contact for audit scheduling and checklist coordination.

Disclaimer: The information contained within this newsletter is provided for informational purposes only. All legal requirements and compliance matters should be reviewed with your legal counsel. RHR Smith & Company does not provide legal advice to clients.

Please know that we are always available to help and want to hear from you! What do you need from us?

For scheduling and engagement questions: [email protected]?subject= Heather Hunter

For help with contracted accounting services (bank reconciliations, etc.): [email protected]?subject= Karen Olivieri

For help with consulting services: [email protected]?subject= Danielle O'Neill

For help with payroll services: [email protected]?subject= Danielle O'Neill

For questions about your financial statements: [email protected]?subject= Jess Gardner For questions about fixed assets: [email protected]?subject= Amy Hadlock

For questions about billing: [email protected]?subject= Amadee Denton

For questions specific to your audit: Your Audit Manager

For complaints, feedback, suggestions, etc.: [email protected]?subject= Danielle O’Neill or [email protected]?subject= Heather Hunter

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RHR Smith & Co | 3 Old Orchard Road, Buxton, ME 04093

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